Privacy Policy
Last updated: July 13, 2026
This Privacy Policy explains how Colonna Company ("we", "us", "our") collects, uses, and protects the information you provide through this website and our SMS program. By using this site or submitting a form, you agree to the practices described here.
Information we collect
We only collect information you give us directly through our forms, and basic technical data from your visit:
- Name, business name, email address, and mobile phone number
- Service area (ZIP code or county) and details about your tree service business
- Your SMS consent, including the exact text you agreed to and the date and time you agreed
- Marketing attribution data such as the ad or page that referred you (UTM parameters and click identifiers)
How we use your information
- To contact you about the free County Audit you requested and to schedule it
- To send you appointment confirmations, reminders, and follow-ups by SMS and email
- To provide our marketing services if you become a client
- To measure which ads and pages bring qualified businesses to us
SMS messaging and your consent
When you check the consent box on our form, you agree to receive text messages from Colonna Company at the number you provided, including messages sent by an automated system. Consent is not a condition of purchase. Message and data rates may apply, and message frequency varies.
You can opt out at any time by replying STOP to any message. Reply HELP for help, or contact us using the details below.
No mobile information will be sold, rented, or shared with third parties or affiliates for marketing or promotional purposes. SMS opt-in consent and phone numbers collected for SMS communication will not be shared with any third party or affiliate for marketing purposes.
Who we share information with
We do not sell your information. We share it only with the service providers that make our operation run, and only to the extent they need it to perform their function for us:
- Kommo — our customer relationship management system, where your inquiry is stored
- Make — the automation service that moves your form submission into our systems
- Quo — our business phone and SMS provider
- Cal.com — our scheduling system, used to book your County Audit
- Vercel — the hosting provider for this website
- Anthropic — the provider of the AI assistant that helps draft replies to your messages
These providers are bound to use your information only on our behalf. We may also disclose information if required by law or to protect our legal rights.
How we protect your information
Access credentials to our systems are encrypted and restricted to authorized personnel. We retain your information for as long as needed to serve you and to meet our legal and record-keeping obligations, including proof of SMS consent.
Your rights
You may request access to, correction of, or deletion of the personal information we hold about you, and you may withdraw your SMS consent at any time. Contact us at the address below and we will respond promptly.
Children's privacy
This site and our services are intended for business owners and are not directed to anyone under 18. We do not knowingly collect information from children.
Changes to this policy
We may update this policy from time to time. When we do, we will revise the "Last updated" date at the top of this page.
Contact us
Colonna Company
Email: hello@colonnacompany.com
Phone / SMS: +1 (857) 326-6750